ll77's Privacy Policy
Your personal information is always secure at ll77. A full description of how we collect, use, and protect your data is provided here.
Introduction & Scope of Application
This privacy policy applies to the website and related services operated by ll77 ("we", "our", "platform"). The purpose of this policy is to clearly explain to our users ("you", "your") what types of personal information we collect, why we collect it, and how it is used, stored, and protected.
By registering an account at ll77 or using our services, you are agreeing to this privacy policy. If you disagree with any part of this policy, please refrain from using our services. If any changes are made to our policy, we will update this page.
This policy applies to all individuals located in Bangladesh who use our platform.
Information We Collect
To create an account at ll77 and operate our services properly, we need to collect certain personal information. The different types of information are described in detail below:
Identity Information
- Full name and date of birth (for age verification — only users aged 21 and above may use the service).
- National identity card or equivalent identity verification document.
- User-chosen username and password (stored in encrypted form).
Contact Information
- Mobile phone number (for service communication and OTP verification).
- Email address (for account notifications and support).
Financial Information
- bKash, Nagad, Rocket, or Upay account details — for transaction processing only.
- Financial transaction records including deposit and withdrawal history.
Technical Information
- IP address, browser type, operating system, and device identifier information.
- Usage data collected through cookies and similar tracking technologies.
- Login time and session information.
Gaming Activity Information
- Play history, bet amounts, and game preferences.
- Records of bonus and promotion usage.
- Responsible gaming information (limit setting, self-exclusion, etc.).
Methods of Data Collection
ll77 collects your information in the following ways:
Directly Provided Information
We collect information that you provide yourself during account registration, identity verification, deposit or withdrawal requests, contact with the support team, or participation in promotions.
Automatically Collected Information
When you use our platform, our systems automatically collect technical data. This includes cookies, web beacons, and similar technologies.
Information Received from Third Parties
Necessary information may be collected from identity verification service providers or payment processing partners. In such cases, only essential information is ever collected.
Purpose of Data Use
ll77 uses the information it collects solely for the following legitimate purposes:
- Account management: Creating, verifying, and maintaining your account.
- Service delivery: Properly operating gaming, betting, deposit, and withdrawal services.
- Financial transactions: Processing and verifying transactions through bKash, Nagad, Rocket, and Upay.
- Security and fraud prevention: To ensure account security and detect fraudulent activity.
- Customer support: To provide assistance via 24/7 live chat and email.
- Responsible gaming: To monitor gaming behavior and intervene when necessary.
- Legal compliance: To maintain records required to comply with applicable laws and regulations.
- Communication: To notify you of important account updates, transaction confirmations, and policy changes.
- Service improvement: To analyze user experience and improve the quality of ll77's services.
Data Sharing & Disclosure
ll77 never sells your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:
Service Partners
Only the information necessary to operate the service is shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, and technology service providers. These partners are bound by strict confidentiality agreements.
Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the minimum information necessary to operate games.
Legal Obligations
Information may be disclosed in response to a court order, a lawful request from an investigative authority, or a requirement under applicable law. Even in such cases, we disclose only the minimum information necessary.
We do not sell or rent your information to any advertiser, data broker, or other third party.
Data Security Measures
ll77 applies industry-standard security measures to keep your personal and financial information secure:
- SSL encryption: All data transmissions are encrypted using SSL/TLS protocols, preventing third-party access.
- Password hashing: All passwords are stored using one-way cryptographic hashing.
- Access controls: Only authorized personnel can view user information, and only as needed.
- Regular security audits: Regular security assessments are conducted to identify potential vulnerabilities.
- Firewall & DDoS protection: Our servers are protected by robust firewalls and attack-prevention systems.
- Data minimization: We collect and store only the information that is strictly necessary to operate the service.
However, it is never possible to guarantee that data transmission over the internet is completely secure. We therefore advise you not to share your password with anyone and to change it regularly.
Cookies & Tracking Technologies
ll77 uses cookies and similar technologies for various purposes:
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions and ensure security. Disabling these cookies may cause the platform to not function properly.
Functional Cookies
These cookies are used to remember your preferences and settings, making your experience more convenient.
Analytics Cookies
These cookies are used to collect analytical data for monitoring platform performance and improving the user experience.
You can control cookies by changing your browser settings. However, some services may become limited as a result.
Data Retention Period
ll77 retains your personal information only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable legal obligations.
- Account information: Retained for as long as the account is active and for the legally required period after it is closed.
- Transaction records: For the period required for financial reporting and legal compliance.
- Support communications: Retained for a defined period to facilitate service improvement and dispute resolution.
- Technical logs: For a limited period for security analysis.
At the end of the defined retention period, we securely delete or anonymize the information so that it can no longer be associated with any individual.
Your Rights
As a user of ll77, you have the following rights regarding your personal information:
- Right to access: You can find out what information we hold about you and how it is being used.
- Right to rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to erasure: In certain circumstances, you can request the deletion of information that is not subject to a legal obligation to retain.
- Right to restrict processing: In certain cases, you can ask us to restrict the processing of your information.
- Data portability: Where applicable, you can request your information in a structured, commonly used format.
- Right to object: You can object to certain types of processing of your information.
- Withdrawal of consent: Where you have provided information on the basis of consent, you can withdraw that consent at any time.
To exercise these rights, please contact our support team. We are committed to responding to your request within a reasonable time.
Protection of Minors
ll77 strictly follows a 21+ age policy. Our platform is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
If we become aware that a minor has registered on our platform, we will immediately close the relevant account and securely delete the collected information.
Changes to Policy
ll77 may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email address or on the platform. The updated policy will take effect from the date it is published.
Continuing to use our platform after any changes means you agree to the updated policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact our support team:
Live Chat: 24/7 direct support — available in both Bengali and English
Email: [email protected]
We always treat your privacy as our top priority and do our best to respond to your requests as quickly as possible.